VMI Replenishment Planner 1

VMI Replenishment Planner I

Industry Leading Food Processing company is searching for a VMI Replenishment Planner for their NC facility.

Must have proven ability to gain rapport and build a connection with the customer, responding as a member of a team dedicated to specific accounts (inside sales), as well as the internal teams required for the provision of exceptional service. Understands the concept of being an advocate for the customer-centric environment. Believes in the true concept of logistical and sales-oriented services as opposed to call center environment. Acts as a problem solver, independent decision-maker and liaison between customers and various company departments and functions (all aspects of supply chain). Receives and answers, within established guidelines, customer questions and complaints. Must possess critical and analytical skills that significantly enhance our service standards through the VMI programs including the ability to manage and optimize components such as current inventory, forecast, knowledge of product movement and replenishment. Self-motivated and consistently demonstrates an ability to participate in a group environment supporting team concept. Must have the ability to analyze and compute data related to ads, forecasting, cyclical and holiday patterns, and inventory control activities. Actively involved in the implementation of formal training, as needed for other FSS / VMI team members regarding customer specific business plan, company's service philosophies, cross-functional team development and related procedures.

Position Requirements:
BA Degree or Equivalent Experience Preferred
Minimum 4 years experience in same or similar position.
Good communication skills (both verbal and written); presentation experience a plus
Must have experience in business ERP systems as well as demonstrate an ability to navigate fluently within Microsoft tools, i.e. Excel, Word and Power Point.
Highly organized, self-motivated and self-directed and think and act independently while also being team oriented.
Time management, ability to multi-task, excellent attention to detail and ability to handle urgent interruptions with poise and professionalism.
Ability to understand components of customer strategies and business plans and how VMI programs are able to satisfy those strategies
Consistently exhibit the aptitude to maintain focus while managing personal workload efficiently and effectively in an ever-changing environment.
Strong listening skills and ability to clearly and concisely communicate.
Strong initiative and solid judgment abilities/skills.
Demonstrate ability to work in a team -oriented, fast paced, sales driven environment.
Ability to plan and execute assignments to completion with minimal supervision.
Display an innate ability to lead, to be influential and persuasive when the opportunity presents itself.
Self-Improving allowing for solid team development.
Demonstrate skills for positive conflict management.
Utilize critical thinking, problem-solving skills and ability to use independent discretion for decision-making.
Overtime as Require; On-Call as Required; Holidays as Required.
Required Attributes:
Proven team player
Goal Oriented
Competent, Dependable
Adaptable, able to think on one's feet

Position Responsibilities:
Utilize customer supplied inventory and transactional data to develop and manage VMI replenishment plans that result in case fill rate of 99 % from customer DC to stores
Develop Store Pull projection models which accurately forecast daily pulls by SKU out of each assigned customer DC
Develop and manage aggregate item forecasts for planners and schedulers to successfully support accounts
Manage and maintain close business relations with customers assigned sufficient to satisfy expectations of their VMI relationship with Dole
Maintain an awareness of customer's current activities such as: new item launches, discontinued products, new product development, price changes and promotional / AD activities
Responsible for effectively communicating all information pertaining to the customer with all parties involved: team members, transportation, sales, operations, demand planning, etc
Manage inventory levels and flow within each customer DC so as to minimize product losses due to age
Maintain ongoing knowledge of inventory levels, age of inventory and issues affecting inventory levels
Accountable for managing all customer related information needed to perform job functions effectively by utilizing tools provided via system and or hard copy.
Accountable to adhering to all guidelines, processes and procedures outlined in department standard operating procedures for Customer Service as well as FSS / VMI specific processes
Actively participate in the training process for fellow associates as needed. Share best practices by voluntarily maintaining a consistent flow of information regarding customer strategies to team members
Expected to maintain a high accuracy level in regards to data entry and communication of all kinds.
Maintain and accept position as primary point of contact for all issues relating to the VMI customer relationship for assigned accounts and DCs
Performs other related duties as assigned.
Associates must learn and understand Customer Service role as it pertains to the Dole Mission Statement in that our sole purpose is to not only meet but exceed customer expectations!

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